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NEX Odoo CRM Odoo · CRM · Spain

CRM
in Odoo

Turn more leads into customers

Kanban pipeline, opportunities, UTM campaigns and real-time forecasting. Your sales team sells more with less effort.

Odoo CRM reports and sales dashboard

Odoo CRM reports and sales dashboard · Nextdoo, Odoo Silver Partner

What changes with Odoo CRM

Three pain points that disappear

Problem

You lose leads in Excel spreadsheets

How we solve it

Visual kanban pipeline where every opportunity moves through stages. Nothing falls through the cracks.

Problem

You don't know where your business comes from

How we solve it

Native UTM tracking, channel attribution, integration with Email/Social Marketing.

Problem

Unrealistic forecast at month-end

How we solve it

Probability by stage, closing dates, lost reasons — real data for reliable forecasting.

Here's how it looks

Real Odoo CRM

Official Odoo screenshot. This is what your team will see every day.

Odoo CRM screenshot
Odoo · CRM
Real use cases

How companies like yours use it

Use case

Multi-channel sales team

Sales reps receiving leads from the web, trade shows, cold calls and referrals. CRM unifies the source, assigns by rules (sector/territory) and measures conversion by channel. Native UTM: you know which campaign generates business.

Use case

B2B with long cycle

Industrial or software sales with a 3-9 month close. Configurable stages, scheduled activities with reminders, lost reasons with tags. Realistic forecast based on stage probability.

Use case

Retail with key accounts

Stores with a mix of professional and retail customers. Pipeline for B2B, tags to segment. Order history accessible right from the opportunity — the sales rep knows what you bought before.

Capabilities

What's included

Opportunity kanban

Drag leads between stages. Team view by sales rep. Filters by tag and priority.

Automatic activities

Reminders to call, send an email or meet. Two-way Gmail/Outlook integration.

UTM campaigns

Source and campaign captured when the lead is created from web forms. Full attribution.

Forecast by team

Closing forecast by stage, sales rep and period. Reporting with lost reasons.

Telephony integration

Click-to-call, automatic call logging, recordings, transcription.

Multi-team

Sales teams with permissions, automatic rule-based assignment, lead sharing.

How we roll it out

Four phases. Zero surprises.

1. Discovery

We understand your current operations, the systems in use, the teams involved and your priorities. Outcome: a scope locked in writing and a milestone plan.

2. Configuration

We configure the module in your Odoo instance: fields, views, automations, integrations with neighboring modules. We iterate with you within a week.

3. Migration

If you're coming from another system, we migrate your data in staging. We validate balances, reconciliations and records point by point before go-live.

4. Training and support

Your team learns in hands-on sessions with your real data. After go-live, you move into monthly support with an SLA and development hours.

Frequently asked questions about Odoo CRM

How do I migrate my current CRM to Odoo?

As an official Odoo Enterprise Partner, we bring your current CRM (HubSpot, Salesforce, Pipedrive, Bitrix24, Zoho CRM and others) into Odoo Enterprise: we export contacts, opportunities, activities and notes to CSV. Field mapping, staging validation and loading. You keep the full history.

Does Odoo CRM integrate with WhatsApp?

Yes, through the official Odoo WhatsApp app. Messages and conversations are linked to the lead/opportunity. WhatsApp Business templates supported.

Can I connect my Gmail with Odoo CRM?

Yes, two-way OAuth connection. Sent/received emails are linked to the CRM contact. No manual re-entry.

How many users can I have in CRM?

No technical limit. Odoo licenses are purchased per internal user (€/month). Customer portal users are always free.

Better with

Integrates with the rest of your Odoo

No duplicated data. No broken syncs.

Sales Email Marketing Helpdesk Website

Shall we try Odoo CRM with your real case?

Free trial of Odoo 19 Enterprise, 15 days with demo data for your sector. No cost, no commitment.

Why manage your CRM with Odoo

Odoo CRM brings all your sales opportunities together in one place: where each customer comes from, what stage they're at and what needs to happen next. The sales team stops losing opportunities in spreadsheets or scattered emails and works with a visual pipeline that shows the real state of the business.

Because it's integrated with Sales, Invoicing and Inventory, when an opportunity is won it turns into a quotation and order without re-keying the data. That continuity is what saves hours every week and prevents errors between departments.

For a retail or services SME, having the CRM inside the same system as the rest of the business means faster decisions and reliable sales forecasts. At Nextdoo we configure it around your sales process, not the other way around.